Return Policy
Information about returning products.
1 Right of Withdrawal
You have the right to withdraw from the agreement within 14 days of receiving your order without giving any reason. The withdrawal period expires 14 days after the day on which you physically took possession of the goods. To exercise your right of withdrawal, contact us at [email protected] with a clear statement.
2 Return Shipment
You must return the goods without undue delay and no later than 14 days from the day you communicated your decision to withdraw. The direct cost of returning the goods is at your expense. Products must be returned in their original and undamaged packaging.
3 Refund
We will refund all payments received, including delivery costs, within 14 days after we have received the returned goods. The refund will be made using the same payment method used for the original transaction.