Complaints
Not satisfied? We are happy to help you.
9:41
WP
Workshopparts
Customer service
Hello, I have a question
Good day, how can I help you?
The parts were damaged during transport, can you help us?
Of course, what is your order number? We will look into it for you.
9:41
WP
Workshopparts
Customer service
Hello, I have a question
Good day, how can I help you?
The parts were damaged during transport, can you help us?
Of course, what is your order number? We will look into it for you.
1 Get in touch
Do you have a complaint? Contact us directly with your order number.
Email
[email protected] Phone
+31 6 319709462 Complaints procedure
Submit your complaintEmail with order number, description and any photos.
Confirmation of receiptWe confirm receipt within 1 business day.
ProcessingOur customer service will contact you within 5 business days.
ResolutionReplacement, credit or repair support.
3 Can't we work it out?
If you are not satisfied, you can contact the management in writing. A response will follow within 14 days.
If we cannot reach an agreement, the complaint can be submitted to ValuedShops for mediation. Dutch law applies to all agreements.
4 Written contact
Workshopparts BV — attn. Management
Finsestraat 2a, 7202CE Zutphen
CoC: 91724031 · VAT: NL865750373B01
Last updated: March 2025